Loading... Please wait...

Blog

Questions with your shipping charges?

Posted by


We can assist.

estimate-4a-fill-in-destination-state-and-zip-code.jpg


Since Metalcraft Industries sells so many different sized & weighted items, it can sometimes be an issue for our

website shipping calculator to be accurate.  Often closely identifying how we package your items in what size cartons, can lead to shipping costs on multiple item purchases that may be higher than they need to be.

If you think the freight charge is in question, please let us know so that we can review and possibly provide a closer estimate with the approximate shipping cost.

We really do not know until the items ship what the best packing and suitable carton arrangement will be, but our approximate by hand calculations are usually quite close to what the actual costs end up being.

Our shipping department is very efficient at packing your order the best possible way.

Metalcraft will never sacrifice the integrity of your products and force-fit so they fit in one box.

Recently we have seen UPS and FED EX adding special rates to items considered to be over length or excessive girth.  We see a lot of our items fall into these excessive/special types of categories and we thought it may be a good time to remind our customers that we will work with you to determine the best way to ship the items you are requesting.

We often suggest increasing the quantity since more of the item will usually fit inside the box, especially when it comes to large aluminum.  We take extra care to add packing to the box and often there is room for additional pieces to spread the cost of the freight out over more than the single item ordered.

FED EX and UPS as you may know have been using dimensional weight rather than the actual weight of an item, so when the dimensional weight of a box (the measurements L x W x H) exceed the actual weight of the box, you are charged by the dimensions of the box rather than the weight of it.

estimate-5-review-options-fed-ex-or-ups.jpg

As you can guess an aluminum 24” x 36” in .040 thickness may be gently packed into a 39” x 26” x 4” box (29.179 pounds) vs the 3.5 pounds of actual aluminum weight + the 5 pound box and protective packaging (a total of 8.5 pounds) are actually charged by dimensional weight.  The pricing goes up only when the actual weight of the packaged items exceed the dimensional weight, so adding a few more pieces to the box will not change the dimensional weight.

The length of the items we sell are also playing a role in the shipping charges…we actually have begun selling a 94” length pole rather than the 96” length, since the packaging was creating an over the excessive length measurement and adding an additional $80.00 to each box that contained a 96” pole.

Metalcraft continues to be your innovator in creative solutions for your sign needs; we will always work with you to find the best way to ship your items so they arrive undamaged and in the same condition when they left our hands.

PLEASE FEEL FREE TO EMAIL (sales@metalcraftindustries.net) & ASK US TO QUOTE SHIPPING COSTS ON ANY COMBINATION OF ITEMS

Please send us a ZIP code, full address is preferred, as UPS has RESIDENTIAL & COMMERCIAL rates.

We may quote UPS FED EX, and sometimes truck freight is best way to send for larger items or higher quantities.



View Comments


Wood you ever?

We see a lot of neat stuff going through our manufacturing plant.This recent project was super neat!Ocala, Florida, where Metalcraft Industries is located, is home to many breeds of horses.They live a life of green pastures, sunny days and blue skies.Along with this there is a little rain, sometimes a lot of it, and the wet humid weather [...]

Read More »

When you look up...

Significantly better…When I was first contemplating working for Metalcraft Industries, I had asked what the company made.  I was advised of its 20 years as a supplier for the sign industry.This led me to looking at how signs are made and displayed…Our mainstay is sign brackets. They come in a variety of styles and are often an added accompaniment [...]

Read More »

Everyday like any other day...we stay busy around here.

Just looking through some company pics this week, getting ready to update our logo to Celebrating 21 years…Most days we are completing orders and building inventory of our sign frames and brackets. The production plant often has unique and interesting jobs running, we powder coat many items each day and the range can be anywhere from outdoor furniture to [...]

Read More »

HOT off the press...

With the completion of transitioning to a new website that is mobile friendly and includes added interactive tools to build your sign display, we moved on to our next project…creating a print catalog. You can find the results here on our website, look under the “Contact Us” heading on the navigation bar for the “Metalcraft Industries Catalog” in [...]

Read More »

Estimate your shipping...

When you are using our website and you want to know how much the shipping will be for an item, it’s just a couple of easy steps…Go ahead and drop the QTY of the item into your cart.Proceed to Checkout...Click on VIEW CART in the upper right corner..Click on estimate shipping in the lower right of [...]

Read More »

In reference to your aluminum blank, sign bracket, frame or sign stake...

We added a gauge thickness conversion chart to the aluminum sign blank page for reference when ordering our aluminum sign blanks.We are often asked how thick is that?  So to assist we charted gauge measurements and referenced to fractions and metric millimeters.Also, something to keep in mind when you are choosing a bracket, stake or frame for your sign [...]

Read More »

Turn Around...

At Metalcraft we pride ourselves in personal service , quick turn-around and quality items shipped safely to you for your sign project. Our ability to get your order into production often depends on your actions in the beginning of the order process.Our sales orders are sent to you via email for your review and approval to confirm the [...]

Read More »

Finding your way? Follow the signs.

All transportation and redevelopment projects, as well as new community developments, require some signage. It’s a matter of whether that signage will be the minimum required – an afterthought, or will be comprehensively planned to compliment the rest of the project and the project’s marketing and livability goals. If you look, you will notice that much existing [...]

Read More »

Add Hardware to Your Order…

When a customer orders components for their project we will often review it and wonder if they have thought about hardware.Metalcraft Industries offers a selection of hardware for installing the sign brackets to a post or pole, as well as the links or chain to hang the sign from the bracket. There are a number of things we [...]

Read More »


 

What's News

Copyright 2018 Metalcraft Industries, Inc.. All Rights Reserved.
Sitemap |