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Terms & Conditions

Terms & Conditions

Terms and Conditions

Metalcraft Industries' online web sales portal provides timely, updated retail pricing for our entire inventory of over 500 stock products.  Special sign industry pricing is visible to qualified, registered users when they log in to access the sales portal.  Click HERE for more information.

Catalog and Website pricing is current as of time of publication and is subject to change without prior notice.  In the event of typographical pricing errors, we reserve the right to reject any pending or processed order for goods which are erroneously listed, however, we will endeavor to resolve such issues in a manner that is fair and accommodating to our customer.

Consult your written, faxed or e-mailed quote or the website's shopping cart to ensure accurate pricing for your order.  If, for some reason, you believe that pricing for your pending or placed transaction is inaccurate, please contact us at (888) 609-3779 or (352) 680-3555.

Quotes for custom items are subject to change without notice.

Warranty Disclaimer:

It is the purchaser's responsibility to determine suitability of any product for use and to obtain proper permitting and site-specific engineering guidance, as required.  The customer is responsible for ensuring that the installation of their purchased product is accomplished in accordance with any governing regulations, zoning or other restrictions which may apply.

Qualified sign engineering companies can be located on the internet, or feel free to give us a call for assistance in locating a reputable company in your area. 

The materials and products on this site are provided with a 90-day limited warranty, which covers replacement of our products due to defects in materials and workmanship only.  In the unlikely event that your Metalcraft product should be found deficient, please contact us for a replacement at no charge to you. 

Returning Merchandise: See our returns policy.

Shipping Information: See our shipping policy

Privacy Information: See our privacy policy

Payment Terms:

Payment is due prior to shipment.  We accept Visa, MasterCard, Discover and American Express.  Customers with Metalcraft accounts may choose to be billed in accordance with their account agreement.  Our online store also accepts PayPal as a form of payment. 

Large custom product design orders may require a 50% deposit, which is due upon placing the custom order.  The balance is due prior to item shipment.

Use of Online Services:

By viewing and accessing our website at www.metalcraftindustries.net, you certify that you are over the age of 13 and that such access and use is legal, based on the laws that govern you.

Metalcraft Industries, Inc. does not make any additional warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Contacting Us:

If there are any questions regarding these terms and conditions you may contact us using the information below.

Metalcraft Industries, Inc.

Attn: Website Manager

120 Cypress Road

Ocala, Florida 34472

United States


Phone: 352-680-3555

Toll Free: 888-609-3779



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